Privacy Policy

Last updated: 2026-11-14. Draft for the current private / testing build.

Pale Blue Rose is a multiplayer game. This page says what the game collects when you play, why, how long it is kept and what rights you have. The game is currently a private testing build, so this policy may change before a public release.

Who is responsible

The controller of your data is PaleBlueRose. Contact: contact@palebluerose.com.

What the game collects

• Steam ID, to sign you in and recognise your account.
• In-game username and #tag, which other players see.
• World and game progress data: your settlement, buildings, goods, research and the actions you take in the shared world.
• Connection IP address, used by the game server while you are connected, for multiplayer connections and for abuse and rate limiting. It is not stored in our server logs.

What it does not do

• No third-party advertising or ad tracking.
• No selling of your data.
• No analytics scripts on this website; it loads no external JavaScript.

Error reports and performance data

To find and fix bugs without waiting for you to report them, the game sends short technical reports to our own game server. This is on by default. You can change it any time in Settings > Diagnostics > "Share diagnostics" (Off, Errors, Performance, Full). Off sends nothing and deletes any reports still waiting on your PC. "Delete my telemetry" in the same place clears what is waiting on your PC and gives this install a new random id. Reports already sent expire within 14 days.

At the Errors level the game sends:

• Crashes, errors and warnings from the game and the engine, freezes of 5 seconds or more, desyncs, and failed loads, saves and joins. A crash is saved on your PC and sent the next time you start the game.
• With each report: the game version, your system type (Windows, Linux or macOS), the build type, where in the game it happened (world id and game tick), the error text and stack, and the last lines of the game's log.

At the Performance level it also sends, as one-minute summaries: frame times (overall and per game part), stutters, memory use, network and command delay, which panels you opened, and once per session device information such as your OS, CPU maker and core count, RAM size, graphics card maker and model, graphics driver and API version, renderer, screen resolution and refresh rate, and whether it is a Steam Deck. If the game fails to start its renderer or a load stalls, the error report also includes this device information and the result of a short disk write test. Full also sends how long each loading stage took and when the session ended.

Every report carries a random id of this game install and a random id of this play session. Our server links reports to your account and to this install only through scrambled keyed hashes (one-way codes); it never stores your account id, name, Steam ID or IP address with the reports. Reports are only accepted while you are signed in.

What the game does NOT send: your chat, your files, your name, e-mail or Steam name, and the folder names of your PC. Before sending, the game removes user folder names, your Steam name and PC user name, e-mail and IP addresses, and passwords or tokens from the text.

Why we use it (legal basis)

• Account, progress and connection data: to run the game you asked to play: sign-in, saving progress, showing the shared world to other players, and keeping the service secure and stable.
• Error reports and performance data: our legitimate interest in finding and fixing crashes, errors and performance problems. You can object at any time (see "Your rights") and switch the reports off in Settings.

How long we keep it

• Error reports and performance data: 14 days.
• Aggregate server metrics (no player identifiers): 15 days.
• Alert data: 5 days.
• IP addresses: not stored in logs.
• Game account and progress data: as long as your account or the world exists; deleted on request.

A bug that many players hit may be copied, without any account or install id, into our bug tracker until the bug is fixed.

Who receives it

• Hosting: our servers are run by Hetzner in Germany.
• Bug tracker: GitHub, for the copied bug descriptions above (no account or install id).
• Sign-in: Steam (Valve), under its own privacy policy.

Error reports and performance data are seen only by the development team. We share your data with no one else, except where the law requires it.

Your rights

You have the right to access your data, to have it corrected (rectification), to have it deleted (erasure), to restrict its processing, and to object to processing based on our legitimate interest. You also have the right to complain to a data protection supervisory authority, for example UODO in Poland, ÚOOÚ in Czechia, or the authority of your own country.

To use any of these rights, write to contact@palebluerose.com. Account and progress data is deleted on e-mail request: give your Steam name and / or your in-game username#tag. To clear error reports still waiting on your PC, use "Delete my telemetry" in Settings > Diagnostics; reports already sent expire within 14 days. We will answer, and delete the data or tell you why we cannot.

Age

You must be at least 16 years old to play, or older if the age of digital consent in your country is higher than 16.

Changes

We will update this page and its date when this changes. Questions: contact@palebluerose.com.